FAQ

Most frequent questions and answers

Rentals

There is a QR code on each device. Scan the code with your phone’s camera app and you will be guided through the app link, set up your account, choose your payment method according to the instructions. After successful payment, the power bank will slide out, you can take it out and start charging.

Gray cables are located on the back of the power bank. There are 3 types of cables: Lightning, Type-C, Micro.

Arrange the cables correctly and insert the power bank into any station. When the power bank is returned correctly, a confirmation will be displayed on the station screen.

Venue

The application includes a map with the current location of all Baterio stations.

Yes, you can return it at any station – you don’t have to go back to the rental place.

Yes, you will find us in galleries, restaurants, bars, train stations, airports and many other places.

Payment

When renting a power bank, you pay a deposit of PLN 59.99. It is returned immediately after returning the power bank to the station. The price is PLN 3.99 for 30 minutes, maximum PLN 29.99 for 24 hours. After 48 hours, the deposit (PLN 59.99) is not returned, the power bank is yours.

No. The price list is transparent and visible before renting in the app and at the station.

We accept payments by card, Apple Pay, Google Pay in the app and using the terminal at the station.

Don't see the answer you need?

Contact us and we will definitely respond as soon as possible! Before contacting us, you can also check the FAQ page and our documentation.

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